Passenger rights in the context of multimodal journeys
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In interinstitutional negotiations (trilogues). Parliament and Council are working toward a provisional agreement, which would still need formal adoption to become law.
Last active 22 Oct 2025
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What this bill does
In plain terms: what it changes and who it affects.
This proposal creates EU rights for passengers who combine different public transport modes in one journey.
Who it affects
It affects passengers using multimodal trips by air, rail, bus, coach, sea or inland waterway, including disabled passengers and people with reduced mobility.
Core of the proposal
- Requires clear pre-purchase information on ticket type, rights, fares, connections, delays and complaints.
- Gives single-contract passengers reimbursement, rerouting and care when a missed connection occurs.
- Requires assistance and single points of contact for disabled passengers at listed multimodal hubs.
- Creates complaint-handling duties, service-quality standards, national enforcement bodies and penalties.
Key provisions
- Takes effect
- It enters into force 20 days after Official Journal publication and applies one year after entry into force.
- Transitional law
- Carriers’ first service-quality report is due two years after the Regulation starts applying, then every two years.
Latest update
05 Jun 2026The most recent development in this bill's progress.
Trilogues (interinstitutional negotiations) → Trilogues (interinstitutional negotiations)
Trilogues (interinstitutional negotiations) → Trilogues (interinstitutional negotiations)
Documents
1 recentSourcesOEILEUR-LexEU Law Tracker